Grand Launch! Save 20% With Code ‘LAUNCH20’
Free Shipping Above ₹499/-

FAQs

FAQs

Order & Shipping

After your order has been dispatched, you will promptly receive an email containing a unique tracking number. Simply click here to effortlessly monitor your order’s real-time status and pinpoint its exact location throughout its journey to your doorstep.

Products

Your product is estimated to be delivered within 3-5 business days. We trust Shiprocket, our reliable delivery partner, to ensure swift and secure deliveries. Rest assured, your handmade treasure will be on its way to you promptly!

Order Packaging

We take utmost care in packaging your order securely to prevent any damage during transit. Our packaging materials are chosen to provide protection while being environmentally friendly. If you receive a damaged item, please contact our customer support with photos, and we’ll assist you promptly.

What is HasthShilpam?

HasthShilpam is an online platform that showcases and sells exquisite handmade products crafted by local artisans from different regions of India.

How do I place an order?

To place an order, simply browse through our collection, select the desired items, add them to your cart, and checkout. Follow the prompts to provide your shipping address and complete the payment.

What payment methods are accepted?

We accept various payment methods, including credit cards, debit cards, and popular online payment platforms such as Razorpay.

How long does it take to receive my order?

The delivery time depends on your location. We strive to process and ship orders within 3-5 business days. Once shipped, you will receive a tracking number to monitor the status of your shipment on your mail.

What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support within 7 days of receiving the item. We will assist you with returns, exchanges, or refunds based on our return policy.

How can I contact customer support?

For any inquiries or assistance, you can reach our customer support team through the contact form on our website or via email at support@hastashilpam.in

Are there any discounts or promotions available?

We often run special promotions and discounts. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.

Do you support wholesale or bulk orders?

Yes, we welcome wholesale and bulk orders. Please reach out to our customer support team or fill out the wholesale inquiry form on our website for more information.

Still No Luck? We Can Help!

Any questions? Please Whatsapp us on +91 99969 88488 or get in touch at info@hastashilpam.in

🌸 Woman's Day Special Self-Love Sale!

🌸 30% off on handcrafted jewelleries and more. Use code NOOR at checkout. Pamper yourself now!🎉

Terms & conditions applied*

Open chat
1
Hello👋
How can we help you?